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ITIL® and IT Service Management

ITIL® and IT Service Management

IT Service Management helps companies leverage internationally accepted best practices that establish efficient and effective processes. Cognixia’s approach to IT service management training is three-fold: A fully developed portfolio of formally accredited ITIL® (v3, 2011) and ITIL® 4 classes, from foundation to intermediate to expert levels, that help people and organizations unde rstand ITIL® best practices and achieve ITIL® certifications. A set of applied service management classes that are targeted to topics that help organizations deeply understand and apply service management concepts to meet their specific organizational needs. Simulation technology to provide hands-on experience with ITIL® and service management methods in the context of a fictional organization. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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With three decades of experience in the technology and staffing world, we understand the needs and challenges of professionals better than most. This is why, our courses have been custom-built to ensure customized and continuous learning.

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