In this 5-day capstone course you will cover content from the ITIL® core library at the expert level. Close attention will be paid to how the various ITIL best practices work together and interact with one another to ensure that organizations are efficiently and effectively designing, creating, delivering, and improving IT services. This course deeply engages participants in the concepts covered throughout the ITIL core library, in the context of a single case study, which is the same case study used in the actual ITIL Expert certification exam. This course builds upon prior ITIL courses at the foundation and the intermediate level, and prepares you to complete the Managing Across the Lifecycle certification exam, which once complete, is one of the key components to achieving the ITIL Expert certification.
Please note, this course and all of our accredited ITIL courses are only offered together with the respective exam.
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