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Why should organizations invest in Red Hat training?

Service Management, Technology

Recently, IDC undertook research in order to explore the value and benefits an organization could get by having employees earn a Red Hat® certification. It was global research, and involved interviews and interactions with many organizations who had Red Hat certified employees, people with experience and knowledge about Red Hat certifications and many others.
This is a short summary of the results uncovered by this research –

As technology evolves at a faster pace than ever before, acquiring and maintaining critical IT team skills can require training to keep skills sharp and teams up-to-date on the latest developments. However, organizations are often found questioning the business value of training, the ROI they would yield from training their employees, if their investments would be really worth it.

IDC’s research has established that having employees undergo Red Hat training improved both IT operations as well as the way business requirements and new technologies were supported in the organization.

An efficiency improvement of 20% was observed in infrastructure management in organizations with Red Hat trained employees. Additionally, teams that allocated just 1.5% of the project budget for training of the team members improved their project success rate by a whopping 50 to 80%!

Regular training for employees is absolutely essential in today’s competitive climate. According to IDC, 60% of an organization’s capability is lost in three years. By year six, 75% of the originally capabilities are lost. Investing in ongoing training is the perfect solution as it helps with both – skill adoption as well as replacement.

Impact of IT team training on organizations

The flagship offering for Red Hat – Red Hat Enterprise Linux or RHEL has been around for over two decades now. Apart from RHEL, Red Hat also offers highly customizable open-source technology stack, including the likes of JBoss, Middleware, cross-platform virtualization, CloudForm, OpenStack, etc. Red Hat products are open-source and highly customizable. Red Hat has integrated such diverse technology suites that it offers the best possible fully comprehensive Enterprise Stack to users.

Red Hat certified employees are known to spend considerably less time in basic operational tasks, improving their efficiency and productivity. While an untrained employee spends about 78% of their time in usual operations tasks, a Red Hat certified employee operates more efficiently. They delegate better and spend much less time on basic operational tasks.

Impact of Red Hat Certifications on time spent on operational tasks

Impact of Red Hat certifications on employee productivity

Red Hat certification for employees can also help improve troubleshooting and helpdesk efficiency for the organization. Organizations with Red Hat certified individuals in their IT teams receive 23% fewer help desk calls and 50% faster resolution of issues. There are also much fewer user interruptions. The time spent by staff on supporting Red Hat environments also goes down by 36%.

In the table below, you can observe how organizations can realize significant savings and improved productivity by investing in Red Hat training and certifications.

Impact of Red Hat Certification on help desk operations

Red Hat certified employees are also better equipped to manage physical servers and virtual machines.

Impact of Red Hat certifications on Server Management

IT managers participating in IDC’s research have shared that investing in Red Hat certifications for the staff boosts the latter’s confidence levels. The speed at which they can make things happen increases post-certification. There is greater IT agility. Organizations can deploy compute resources about 25% faster.

Impact of Red Hat Certifications on IT agility

Investing in Red Hat certifications also leads to more efficient app development. Red Hat certified staff facilitate faster app development. They are also capable of providing greater functionality to users in smaller time windows. Organizations have observed a 142% increase in the number of new features per year offered to users in their applications. Development lifecycles have also shortened. Red Hat certified developers use more self-service technologies for development and are less reliant on other IT teams. Consequently, the time-to-market goes down. Thus, the knowledge and skills derived by the staff from Red Hat certifications transform the application development processes in the organizations.

Impact of Red Hat certifications on App Development

The business value of investing in regular employee training is a common management concern. No organization would like to see their employees leave after investing in their training and development. Investing in Red Hat training and certification helps overcome this concern.

Red Hat certified employees are 38% more productive compared to non-certified individuals. They also tend to stay with the same organization for 15% longer than other employees. They have a 10% greater probability of becoming high-performing contributors in the organization. For organizations where IT professionals stay for approximately seven years, investing in Red Hat training for the staff pushes this number up by at least a year or two.

Impact of Red Hat certification on employee retention, productivity and potential

Let’s talk about ROI. ROI is the most important metric for organizations to realize the business value for any investment. ROI for training and certifications are generally more demonstrable than theoretical. Effective training would impact an individual’s role and their respective business units the most. Red Hat training and certifications make a significant difference in the day-to-day activities of the staff. IDC found that organizations have recorded a 403% ROI (average) over three years for their investment in Red Hat training and certification. How many other investments yield such exceptionally high ROIs? Very few.

Investment analysis of Red Hat Training and Certification

Based on these findings, we conclude that Red Hat training and certifications deliver immense value, beyond the training-only aspects.  Moreover, Red Hat has clearly defined learning paths for different domains – Red Hat Enterprise Linux, Red Hat DevOps, Red Hat JBoss Enterprise Applications, Red Hat Cloud Computing, and Red Hat OpenStack. Consequently, learning and development teams and team managers can map the path their staff can take while employees can also see how they can grow in the organization.

Cognixia is an authorized Red Hat training partner and delivers the complete portfolio of Red Hat training for organizations across the globe. To date, we have successfully delivered numerous Red Hat training schedules, and each of them has reported significant ROIs. Our training can also be customized to meet the specific requirements of the organization. We ensure every participant learns all the concepts and skills thoroughly in a context that would be useful for them in performing their day-to-day tasks. To know more about Red Hat training, visit



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