This one day course by Cognixia offers a high-level overview of ITIL best practices. Key ITIL processes, activities and other aspects are discussed. Additionally, the ITIL lifecycle is introduced and described along with important ITIL concepts and terminology.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
What You'll learn
There are no prerequisites for this course.
Who should attend
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Certification Exam Details
There is no certification exam associated with this course.