In this 5-day course you will cover content from the ITIL® 4 library at the managing professional level.
This course is targeted to existing ITIL Experts or those with 17 or more credits under the ITIL v3 credential system. Close attention is paid to how the various ITIL best practices work together and interact with one another to ensure that organizations are efficiently and effectively designing, creating, delivering, and improving IT services. This course deeply engages students in the concepts covered throughout the ITIL 4 library.
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Certification Exam Details
The ITIL® 4 Managing Professional exam is a 40 question multiple-choice exam with four possible answers per question.
A passing score on the exam is 28 or more points out of the 40 possible points, or 70% or above. The ITIL® 4 Managing Professional certification is an advanced certification that demonstrates in-depth understanding of the concepts described throughout the ITIL 4 library. The ITIL 4 Managing Professional credential is earned upon receiving a passing score on this exam (assuming all other requirements are met). The exam can be delivered paper-based or computer-based.