Introduction to ITIL 4 Foundation: What’s New in ITIL 4

This webinar will cover:

• What is ITIL?
• Why Do We Need ITIL?
• ITIL V3 Vs ITIL 4
• ITIL 4 Practices – Overview
• Certification Scheme for ITIL
• Q&A

Every participant who attends the complete webinar will receive a Certificate of Participation from Cognixia.