The aviation industry, in recent years, has become a challenging environment due to growing competition from new players, transforming business models, stringent regulatory compliances, rising fuel prices, soaring customer expectations, and rapid technological advancements. Players in this industry – old and new, need to leverage cutting-edge business and aviation technology solutions to remain competent and relevant.



Aviation industry and its future largely depend on how well it offers innovative solutions and enhanced customer engagement. Digital transformation will play a key role in providing the best service, while at the same time keeping the operation costs under control. The future would witness extensive use of tracking technologies, biometrics, sensors and many other cutting edge technologies in the aviation sector. Incorporating virtual reality, augmented reality and cloud solutions will also be the major driving forces in the coming years.


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Internet of Things (IoT)

The aviation industry constitutes a large number of parts that must work together in perfect harmony. Connecting these parts with smart devices will enable them to work with precision, thus augmenting assets, enhancing operations, building smart airports with improved infrastructure. For instance, generating a bill in real-time when an aircraft has been fueled and sending it to the provider will eliminate the process of manual billing which has led to delays and inaccuracies in the past. The diversity of IoT systems and sensors will give accurate and real-time data to the airline administrators. This will allow them to manage workflows, attend to potential bottlenecks and enhance asset performance.

Cloud & DevOps

With the significant growth of airlines, together with hyper-connectivity, there is a huge amount of data being generated every second. Storing this data is compelling the aviation industry to adopt the cloud model. Cloud solutions are capable of storing and handling large amounts of data without any concern for managing the infrastructure. Developing new software and keeping the existing software up-to-date is also important in the aviation sector. DevOps helps implement faster and reliable software deployments.

DL, ML, & Big Data

AI, Machine Learning, and Deep Learning will enable operations automation and fuel consumption optimization. From providing early insights about flights, their destinations, travelers, etc. to forecasting offer deals; AI, Machine Learning & Big Data will revolutionize passenger assistance, service, and support using natural language processing and facial recognition technologies. These technologies would enable check-ins to be automated, congestions to be significantly reduced, airline experience to be enhanced and customers to gain an overall better value.


The aviation industry is a largely connected body. This connection will become more and more diverse and complicated in future. There will thus be a great demand of networking expertise in the aviation sector. Cisco certifications and other IT infrastructure certifications are set to play a key role in the aviation industry, enabling it to harness the innovations and disruptions caused due to the rise of emerging technologies. IT services and operations are the backbone of the aviation industry. This will lead to an increased demand for professionals in operations and management of the business. The aviation sector will need professionals who can achieve faster innovation and focus upon enhancing customer engagement by making digital transformation as seamless as possible.