The Information Technology Infrastructure Library or ITIL is a set of practices and frameworks for IT service management that focuses on aligning the IT services with business needs, to make IT functions a strategic part of the business and not just a support function. The latest version of ITIL is ITIL 4, launched in 2019. ITIL 4 focuses on co-creating value and driving organizational success in the digital era. ITIL 4 takes a modular, tiered approach to learning and offers a complete certification path for individuals to help them be equipped with the skills and knowledge they need to accomplish their digital transformation goals. The first step on this ITIL certification path is the ITIL 4 Foundation certification.
The ITIL 4 Foundation training and certification introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services. This ITIL certification is for anybody who aims to understand the key concepts of IT and digital service delivery. The ITIL Foundation certification is also intended for anybody keen to help their organization embrace the new service management culture. The ITIL 4 Foundation training and certification is a good fit for both – individuals who are just beginning their ITIL journey and also for those looking to upgrade their existing ITIL knowledge.
Cognixia’s ITIL 4 Online certification training covers important aspects of the ITIL Foundation certification, such as how modern IT and digital service organizations operate, how value streams increase speed and efficiency, how cultural and behavioral principles guide work that would benefit the organization at large, and how to apply the commonly-used service management terms and concepts.
Cognixia – an Axelos Authorized Training Organization (ATO) offers the complete ITIL 4 certification training portfolio. Our ITIL 4 training helps individuals, as well as the corporate workforce, get certified in ITIL to leverage the knowledge and skills of the ITIL 4 Foundation in their workplace. Our live instructor-led online ITIL 4 certification training covers all the important topics like the concept of a service, services, risk, cost, and service management, service relationship management, the four dimensions of service management, the guiding principles of service management, the service value system, the service value chain, the general management practices, the service management practices, and the technical management practices.
This ITIL Foundation certification training does not have any prerequisites to be eligible for the training & ITIL 4 Foundation certification.
Please note, this course and all of our accredited ITIL courses are only offered together with the respective exam.
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This ITIL 4 Foundation training covers:
The ITIL 4 Foundation course is highly recommended for: