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ITIL Framework for the modern world of Digitalization

Date
01 January
Time
7:00 PM - 8:30 PM IST
Mode
Online

This webinar will cover:

  • What Is ITIL – A Roadmap
  • Why ITIL4?
  • Brief Discussion on ITIL4 Concepts
    • The 4 Dimensions of Service Management
  • Service Value System Components
    • Guiding Principles
    • Service Value Chain
    • ITIL4 Practices
    • Continual Improvement
  • Roadmap to ITIL4 Certification

Every participant who attends the complete webinar will receive a Certificate of Participation from Cognixia.

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