The workshop will cover:
- How ITIL 4 is reshaping ITSM in 2021
- ITIL 4 vs. Agile vs. DevOps
- How is ITIL 4 useful in an Agile world?
- Latest developments in ITIL 4
- How can ITIL 4 help your career?
- The ITIL 4 certification paths
- Live Q&A
Every participant who attends the complete workshop will receive a Certificate of Participation.