What has ITIL 4 helped organizations achieve so far
ITIL 4, the most recent version of the IT Infrastructure Library, has transformed the way businesses...
What is Value Stream Mapping?
In the four years that ITIL 4 has been around, it has shifted the focus of IT service management on ...
What is the role of OCM in continual improvement?
Businesses must constantly upgrade their procedures and systems to remain competitive in today’...
Digital Transformation is more than just an IT decision
The digital age has brought with it a plethora of opportunities and challenges for businesses. On th...
How does OCM help in continual improvement?
Change is inevitable, whether by decision or by chance—you cannot avoid it. According to research...
Busting the top five myths about ITIL 4
Companies all across the world are getting on board with the ITIL, i.e., IT Infrastructure Library....
What is Information Security Management from an ITIL perspective?
Today, practically every major organization is in the tech sector. Even the world’s largest ...
ITSM talent for the Metaverse
Hello everybody! Welcome back to the Cognixia podcast – your one-stop destination to learn somethi...
How to combine ITIL 4 and Agile Best Practices
In highly challenging workplaces, many businesses are undergoing business transformation using ITIL ...
Effective IT Asset Management with ITIL 4
IT asset management has always been an integral part of business IT functions. IT assets are critica...
