Decentralizing IT for a digital-first approach
To deliver more value faster, businesses have decentralized their decision-making systems and organi...
Building Value Co-Creating Communities With ITIL 4
ITIL’s best practices always keep enhancing to stay relevant in the corporate world, and it i...
ITIL 4 and Problem Management
When problem management is done properly, it can prove extremely valuable to IT departments, the emp...
Service management to make digital transformation work
In today’s episode, we’re going to talk about the role of service management i...
How ITIL 4 is helping professionals future-proof their careers
Technology has changed the way we work, network, make purchases, and engage with servi...
Top five tips to create the best tech resume
A strong resume can get you through the doors. A resume is now a number one requirement of employers...
Effective IT Asset Management with ITIL 4
IT asset management has always been an integral part of business IT functions. IT assets are critica...
How to co-create value for the management with ITIL 4?
“Value is the perceived benefits, usefulness, and importance of something.” A partnershi...
How to build an effective Service Management Office with ITIL 4?
Over the last couple of years, organizations worldwide have been focusing on establishing Service Ma...
How do ITIL 4 certifications improve business quality?
To minimize the typically expensive costs of IT investment, ITIL focuses clearly on the overall cost...
