What are Continual Professional Development Requirements?
Individually, CPD will help you to stay current with best practices in your specific subject, assist...
How can you renew your ITIL 4 certification?
The Information Technology Infrastructure Library (ITIL) is a bastion of professional excellence, im...
Why does the ITIL certification need to be renewed?
Hello everyone and welcome back to the Cognixia podcast. Every week we gather here to discuss someth...
How important & relevant is the ITIL certification for the future?
Skills are like your bike, it needs regular maintenance and upkeep, a little cleaning and polishing,...
How can digital transformation lead to better customer outcomes?
Digital transformation is reshaping the market landscape and transforming business models. Surprisin...
What has ITIL 4 helped organizations achieve so far
ITIL 4, the most recent version of the IT Infrastructure Library, has transformed the way businesses...
What is Value Stream Mapping?
In the four years that ITIL 4 has been around, it has shifted the focus of IT service management on ...
What is the role of OCM in continual improvement?
Businesses must constantly upgrade their procedures and systems to remain competitive in today’...
Digital Transformation is more than just an IT decision
The digital age has brought with it a plethora of opportunities and challenges for businesses. On th...
How does OCM help in continual improvement?
Change is inevitable, whether by decision or by chance—you cannot avoid it. According to research...
