The webinar will cover:
- How ITIL is accelerating the digital enterprise
- Enabling faster time-to-value with ITIL best practices
- Applying the ITIL framework to any technology-enabled service
- Creating value with the Service Value System
- A holistic approach to service management with the Four Dimensions model
- Effective governance & management with ITIL 4
Every participant who attends the complete webinar will receive a Certificate of Participation from Cognixia.