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What are the benefits of an ITIL certification for individuals?

July 22, 2020 | ITIL

ITIL or the Information Technology Infrastructure Library is a set of practices for delivering effective IT services. These practices and frameworks offer a systematic approach to IT service management (ITSM), which in turn helps organizations better manage risks, improve customer experience and customer relations, establish cost-effective practices in the organization, and be empowered to build a stable and productive IT environment which facilitates growth, change and scale.

In 2019, ITIL 4 was released, which is the latest update for the ITIL practices and framework. This latest version embraces the changing fast-paced environment of today, and incorporates concepts and practices to keep up with that. ITIL 4 focusses on automating processes, improving service management, and integrating the IT functions better into the business while also considering the adoption of Industry 4.0 technologies in the business. Overall, ITIL 4 is designed to enable organizations as well as individuals to be more agile, flexible and collaborative.

What are the benefits of ITIL 4 Foundation certificate for individuals?

Getting certified in ITIL 4 can be the gamechanger your career is eagerly waiting for. ITIL 4 Foundation has been ranked by numerous bodies as one of the highest paying IT certifications for individuals. With an ITIL 4 certification one can yield numerous benefits and recover the entire investment spent on getting certified in a short span of time. Some of the most important benefits of having an ITIL 4 Foundation certification would be –

Learn a valuable new approach

As part of training and preparing for the ITIL 4 certification exam, one would get an opportunity to learn a systematic and professionally valued approach to the best practice methodology. This is the primary reason why ITIL certified individuals are highly sought after in the market.

Empowered with important abilities

Training for the ITIL 4 certification exam, and eventually earning the ITIL credentials empower one with the ability to identify, plan and support the IT services function of a business, which would in turn lead to increased productivity, efficiency and effectiveness for the business.

Knowledge and skills to improve customer experience

What organization would not want to provide an outstanding experience to every customer? ITIL certified individuals are equipped to make exactly that happen. The ITIL 4 training imparts professional knowledge and skills that helps one focus on customer needs and the experience they have, by bringing about a continual service improvement.

Improved earning potential

Is there ever anything like too large a paycheck? No. Definitely not for the one who’s earning it. Getting ITIL certified increases one’s earning potential significantly. ITIL certified professionals are highly sought-after in the job market, and this demand keeps surging ahead as more and more organizations are embracing ITIL practices and frameworks, and realizing its benefits.

Help improve organization’s productivity

If there’s one thing any organization always finds room for improvement in, that would productivity. Every manager feels their team can do better, they can be more productive. An ITIL certified individual can actually help this vision be realized and contribute majorly to improving the productivity of an organization.

Become a strategic asset for the organization

An individual with an ITIL 4 Foundation certification is equipped with the right skills and knowledge, as well the credibility and reliability required for them to identify and help the organization focus on the highest value-generating/delivering activities. This can go on to be a huge competitive advantage for the organization, thereby making its ITIL certified employees an invaluable asset.

Help organization achieve its digital transformation goals

The new version of ITIL – ITIL 4 embraces the latest developments in emerging technologies, and the best practices, methodologies and frameworks. These new set of practices would equip one with the skills to ensure the IT service functions operate smoothly, upgrade and transform to meet the organization’s digital transformation goals.

Be a part of an outstanding community of ITSM professionals

When you earn an ITIL 4 certification, you become a part of a global community of ITSM professionals, and share a universal language of communication across the hierarchy, across countries with fellow ITSM professionals. The community of ITIL professionals is a very active community and one can find tons of opportunities to interact with everyone, share ideas, and get inspired.

Improve your performance

Be it automating standard tasks, identifying opportunities to align IT services with business, optimization of costs, designing a customer-centric approach, an ITIL 4 certification would get you going to be the best at any task assigned to you.

According to the “The Importance of ITIL” Survey conducted by AXELOS has indicated that 52% of respondents in the APAC region and 68% of the respondents in Latin America have stated that ITIL is becoming more important due to trends in Cloud and Agile.

ITIL certified professionals have the ability to apply the practices and frameworks to the new technology paradigms and in turn help workplaces maximize the returns on investments.

An ITIL 4 Foundation certification can really help you give the much-desired boost to your career. Preparing for the ITIL 4 certification exam is something one can do from the comfort at their home, without quitting their hob or spending crazy hours preparing for the exam. There are online resources available which one can make use of to prepare thoroughly for the ITIL certification exam. The ITIL training resources ensure you get a chance to interact with ITIL experts, get a lot of practice through practice tests and projects, and are trained in all the essential aspects for you to be able to deliver outstanding results at the workplace.


Cognixia – world’s leading digital talent transformation company offers world-class ITIL online trainings for individuals as well as corporate workforce. Our ITIL trainings are conducted 100% online, and are delivered by some of the world’s most experienced ITIL experts. Till date, all our public ITIL training schedules have delivered a 100% success rate, meaning, every participant in every one of our ITIL trainings have cleared the ITIL 4 certification exam in their very first attempt. Cognixia’s ITIL training is also covered by the 100% moneyback guarantee*, where if you do not clear the ITIL certification exam in your first attempt, we will refund you the entire course fee you have paid.

To know more about our ITIL training course, visit here.

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