How to combine ITIL 4 and Agile Best Practices
In highly challenging workplaces, many businesses are undergoing business transformation using ITIL ...
Effective IT Asset Management with ITIL 4
IT asset management has always been an integral part of business IT functions. IT assets are critica...
How Is AI Changing The Way IT Service Desks Function?
Helpdesk and IT service management are under greater strain than ever, with more individuals working...
How will ITIL help embrace the Metaverse?
The Sandbox, Decentraland, virtual reality (VR), and augmented reality (AR) are all buzzwords that...
Integrating ITIL 4 and Design Thinking
ITIL has evolved to help IT departments establish and manage their IT operations. ITIL provides best...
How to adopt Agile, DevOps, and Lean with ITIL 4?
Hello everyone and welcome back to the Cognixia podcast. Every week, we gather to discuss an importa...
Build agility and resilience into the business with ITIL 4
In a world where long-standing business practices are now being challenged, words like agility &...
Decentralizing IT for a digital-first approach
To deliver more value faster, businesses have decentralized their decision-making systems and organi...
Building Value Co-Creating Communities With ITIL 4
ITIL’s best practices always keep enhancing to stay relevant in the corporate world, and it i...
How ITIL 4 is helping professionals future-proof their careers
Technology has changed the way we work, network, make purchases, and engage with services, resulting...
